100% Price Match Guarantee:
We guarantee to provide lowest prices possible in the market and that our prices for select items are identical to the competitor’s product.
100% Quality Assurance:
Complete inspection of all items. All items are ORIGINAL and GENUINE only. Items are “New Sealed” or “Used / Refurbished”. All items are certified including “Used/Refurbished” with good conditions.
100% Money Back Guarantee:
Please view our Return Policy in order to exchange or return the product ordered from Tech Matter.
Free CCIE Technical Support
We provide free Cisco Expert Consultancy Service for our customers. Contact us through phone, email and the live chat option.
Secure Payment & Shipment:
Our trusted carriers make sure you receive the ordered item in the given time safely with our secured payment methods. Verified authorization: Mcafee Secure, VeriSign Secured.
Return Material Authorization (RMA) Process
- Please raise an RMA request by agreeing to the terms and conditions below. This is required for the return of all items to HDD regardless of the reason for return.
- Items should be returned in their original condition. All accessories, manuals, software, and warranties should also be enclosed in their original packaging and should be undamaged.
- Once you have received your RMA number, securely repackage the items in the same way they were sent to you (ideally inside the original outer box). If the original box is marked or damaged in any way, a restocking fee of 25% may be applied.
- Do not write directly on the original box/packaging.
- Ensure the package has the RMA number clearly visible on the outer box, otherwise the package will not be accepted.
- Using a label, ensure our full address is clearly displayed on the outside of the package.
- Once goods have been received and tested, we will return the replacement item to you within 10 days of receipt of the faulty item.
- Please note that any discrepancies between your PO and the goods received must be notified within two days of receipt of the items.